Gotta love those review notes. Formatted in Word or Excel, they can be an endless source of frustration. I've heard stories where people have 3 or 4 pages of review notes on easy accounts like cash and prepaids. The worst ones, the ones I hate, are the ones that take 2 seconds to complete. "Make this tickmark green instead of blue" Are you bloody kidding me? Do it yourself. Also, the use of multiple question marks and exclamation marks kill me. Come on now, be a little more mature. This is not AIM or facebook. At least discuss them in person or on the phone prior to handing them the notes instead of handing the review notes, not saying a word and leaving the field. Timing's also key. Don't give review notes two weeks after everyone leaves the client site, and expect the notes to be cleared up within a few days. Also have to laugh at the ones with a sense of attitude in them. "This doesn't make any sense at all!! Why is there a $1,000,000 variance?????...